Technoculture, Art and Games (TAG) is an interdisciplinary centre for research/ creation in game studies and design, digital culture and interactive art

Research & Creation

The Truly Terrific Traveling Troubleshooter – Digital Edition

Jess Marcotte

The Truly Terrific Traveling Troubleshooter is a radically soft suitcase game about emotional labour and otherness. In this game, we speculate about what would happen if emotional labour were valued as it should be — as in, the same way we value other labour. One player takes on the role of the Troubleshooter and the other is a Customer with a trouble. Assisted by the Troubleshooter’s toolkit, the SUITCASE (Suitcase Unit Intended to Cure All Sorts of Emotions), the players work together to find a solution to this problem. This digital edition, based off of the original physical-digital hybrid game, was created to share the piece more widely. The original Physical-Digital Hybrid was crafted by Jess Marcotte & Dietrich Squinkifer.

This project was made possible through support from the Hexagram network. For more information about the project see:

Game Type



macOS, Windows, Linux